Privacy Policy

We only collect what we need to get your EverEase order to you and make shopping with us better, and we never sell your personal information.

This policy explains how Hudson Yards Growth Inc., doing business as EverEase ("EverEase," "we," "us"), handles information when you visit tryeverease.com, buy from us, sign up for emails or texts, or contact our team. By using our site, you agree to the practices described here.

What We Collect

Information you give us

  • Name, email, phone number, and shipping and billing address when you place an order or create an account
  • Payment details, which are processed securely by our payment providers (we never see or store your full card number)
  • Your email or phone number when you join our list or text updates
  • Anything you share when you contact us, leave a review, or answer a survey (for example, your size or fit feedback)

Information collected automatically

  • Device and browser details, IP address, and approximate location
  • Pages you view, products you browse, and how you got to our site
  • Whether you open or click our emails and texts

How We Use It

  • Process, ship, and track your orders, and handle returns and exchanges
  • Answer your questions and provide customer support
  • Send order updates and, if you opted in, emails or texts about new products and offers
  • Understand what's working on our site so we can improve products, fit, and the shopping experience
  • Show you relevant EverEase ads on other platforms
  • Prevent fraud and keep our site secure
  • Meet our legal and tax obligations

Who We Share It With

We don't sell your personal information. We share it only with partners who help us run EverEase, and only what they need to do their job:

  • Store and payments: Shopify and our payment processors
  • Shipping and fulfillment: carriers and warehouse partners who deliver your order
  • Email and SMS: our messaging platform (such as Klaviyo) and agencies that help run our campaigns
  • Analytics and advertising: tools such as Google Analytics and Meta (Facebook and Instagram) that help us measure and improve our marketing
  • Legal reasons: when required by law, to protect our rights, or as part of a business sale or merger

Cookies and Tracking

We use cookies and similar tools to keep your cart working, remember your preferences, and understand how people use our site. Some come from advertising partners and help us show you EverEase ads elsewhere online.

You can block or delete cookies in your browser settings, though parts of the site (like checkout) may not work properly without them. Our site does not currently respond to "Do Not Track" browser signals.

Your Choices and Rights

  • Marketing emails: click "unsubscribe" at the bottom of any email.
  • Texts: reply STOP to any message. Message and data rates may apply.
  • Access, correction, deletion: email us and we'll help you see, update, or delete the personal information we hold about you.
  • Opt out of targeted ads: email us, or use the ad settings on platforms like Meta and Google.

Depending on where you live (for example, California or other US states, or Australia), you may have additional rights under local law. We won't treat you differently for using any of them. We may need to verify your identity before acting on a request.

Keeping Your Information Safe

We use reasonable safeguards, and our partners use industry-standard encryption for payments. No system is perfectly secure, so we can't guarantee absolute security. We keep your information only as long as we need it for the purposes above or as the law requires.

Children

Our site is not meant for children under 13, and we don't knowingly collect their information. If you believe a child has shared information with us, contact us and we'll delete it.

Customers Outside the US

EverEase is based in the United States. If you shop with us from another country, your information may be processed and stored in the US or wherever our partners operate.

Changes to This Policy

We may update this policy from time to time. When we do, we'll post the updated version on this page.

Contact Us

Questions or requests? Reach us at: